Iseehear Support Desk:  Trusted and Reliable
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Sunday, December 24, 2017

SoftMouse maintenance and upgrade completed

The SoftMouse Colony Management System maintenance and upgrade has been completed at https://www.SoftMouse.NET.




All services are available.

 

What we did:
1- Upgrade to the SoftMouse Colony Management System application. v- 4.1.5
2- Updated the SoftMouse.NET cloud.

Seasons Greeting to all.

Contact Information:
If you have any questions, please contact the Iseehear Support Desk at support@iseehear.com.


Thank you,
SoftMouse.NET

Your digital breeding & colony management partner  

Wednesday, December 20, 2017

SoftMouse Scheduled Upgrade and Maintenance

 *Update* - The holiday weekend maintenance session new date and time.

Date: Saturday December 23, 2017

Start:  9:00 PM EST   Saturday
December 23, 2017
End:   3:00 AM EST   Sunday December 24, 2017
Application: www.SoftMouse.NET

In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

Purpose:
  1. We will be upgrading the SoftMouse cloud infrastructure.
  2. NEW release of SoftMouse DB Version 4.1.5
During the scheduled upgrade, subscribers will not be able to login to their account. Read about Upgrade & Maintenance Procedures

We will update this notice once the upgrade has been completed.


Contact Information:
If you have any questions, please contact the Iseehear Support Desk at support@iseehear.com.

Thank you,
SoftMouse.NET

Your digital breeding & colony management partner 

Saturday, October 7, 2017

Scheduled SoftMouse Application Upgrade has been Completed


The SoftMouse CMS Application Upgrade HAS BEEN COMPLETED at https://www.SoftMouse.NET.



 
All services are available.

 

What we did:
1- Upgrade to the SoftMouse Colony Management System application. v- 4.1.4
2- Updated the SoftMouse.NET website.


Contact Information:
If you have any questions, please contact the Iseehear Support Desk at support@iseehear.com.


Thank you for your support.
The Iseehear Support Desk Team

Wednesday, October 4, 2017

Scheduled SoftMouse Application Upgrade


Date: Friday October 6, 2017

Start: 11:00 PM EST   Friday
October 6, 2017
End:   3:00 AM EST   Saturday October 7, 2017
Application: www.SoftMouse.NET

In order to convert Toronto EST time to your local time, please use this Time Zone Converter – Time Difference Calculator

Purpose:
  1. We will be updating SoftMouse.NET website pages.
  2. NEW release of SoftMouse.NET Colony Management Application Version 4.1.4

During the scheduled upgrade, subscribers will not be able to login to their account. Read about Upgrade & Maintenance Procedures

We will update this notice once the upgrade has been completed.



Contact Information:
If you have any questions, please contact the Iseehear Support Desk at support@iseehear.com.

Friday, September 15, 2017

Maintenance has been Completed

 


September 15 2017.
All SoftMouse.NET services are available at https://www.SoftMouse.NET   
What we did:
1- Maintenance of the SoftMouse Cloud has been completed.
 
Thank you for your support.
The Iseehear Support Desk Team

Thursday, September 14, 2017

SoftMouse.NET Scheduled Maintenance

Date: Friday September 15, 2017

Start: 11.00pm EST  (Toronto) 

End: 2:00am EST  Saturday September 16, 2017
Application: www.SoftMouse.NET

Purpose:
We will be performing regular cloud and server maintenance.

During the scheduled maintenance window, subscribers will not be able to login to their SoftMouse.NET account. Please take a moment to read about our Maintenance Procedures.

We will update this notice once the maintenance has been completed.


In order to convert Toronto time to your local time, please use this Time Zone Converter – Time Difference Calculator


Contact Information:
If you have any questions, please contact the SoftMouse Support Desk at support@softmouse.net

Thank you,
SoftMouse.NET

Saturday, June 24, 2017

Cloud Maintenance Completed

Maintenance HAS BEEN COMPLETED at https://www.SoftMouse.NET.
 


 All SoftMouse.NET services are available.


 What we did:
1- Update of the SoftMouse Cloud has been completed.
 
Thank you for your support.
The Iseehear Support Desk Team

Wednesday, June 21, 2017

Scheduled Maintenance

Date: Friday June 23, 2017

Start: 11.59pm EST  (Toronto) 

End: 3:00am EST  Saturday June 24, 2017
Application: www.SoftMouse.NET

Purpose:
We will be performing regular cloud and server maintenance.

During the scheduled maintenance, subscribers will not be able to login to their account. Read about Upgrade & Maintenance Procedures

We will update this notice once the maintenance has been completed.


In order to convert Toronto time to your local time, please use this Time Zone Converter – Time Difference Calculator


Contact Information:
If you have any questions, please contact the SoftMouse Support Desk at support@softmouse.net

Saturday, June 17, 2017

Maintenance COMPLETED

Maintenance HAS BEEN COMPLETED at https://www.SoftMouse.NET.
 


 All SoftMouse.NET services are available.


 What we did:
1- Updated content delivery network.
 
Thank you for your support.
The Iseehear Support Desk Team

Friday, June 16, 2017

SoftMouse.NET -- Un-sheduled Maintenance

Date: Friday June 16, 2017
Start: 11:55pm EST  (Toronto) 
End:  2:00am EST  Saturday June 17, 2017
Application: www.SoftMouse.NET

Purpose:
  1. We will be upgrading the performance of SoftMouse content delivery network (CDN).

During the un-scheduled maintenance, subscribers will not be able to login to their account. Read about Maintenance Procedures

We will update this notice once the maintenance has been completed.


In order to convert Toronto time to your local time, please use this Time Zone Converter – Time Difference Calculator


Contact Information:

If you have any questions, please contact the Iseehear Support Desk at support@softmouse.net.