Iseehear Support Desk:  Trusted and Reliable
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Monday, August 23, 2010

Family List Filter Update Released for SoftMouseDB

Notice for SoftMouseDB Subscribers

On Saturday evening August 21 we updated the Family List Filter on SoftMouseDB located at www.streamcell.com

Specifically, you will notice that you can now filter your Family List by multiple Mouselines at one time. 

Subscribers: Please see your email for brief description on:
  • How to use the Family List Filter
 
Please do not hesitate to let us know your thoughts!
 
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Monday, August 16, 2010

New Features Released for SoftMouseDB

Notice for SoftMouseDB Subscribers

The Mouse Group Edit function has been successfully deployed at www.streamcell.com

Subscribers: Please see your email for brief descriptions on:
  • How to use the Group Edit function
  • How the "Apply" buttons work
  • A Few Tips to keep in mind

We are very interested in any feedback that you may have regarding the Group Edit function. 
 
Please do not hesitate to let us know your thoughts!
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Thursday, August 12, 2010

SoftMouseDB - Application Upgrade - Saturday August 14, 2010 at 8:00 p.m.

Access to SoftMouseDB (www.streamcell.com) will be temporarily unavailable on Saturday August 14, 2010 at 8:00 p.m.

Purpose for the Application Upgrade:
-  The Application Upgrade will improve ease of use of key edit pages within the SoftMouseDB.


SoftMouseDB service access will be unavailable as follows:
URL: www.streamcell.com
Date: Saturday August 14, 2010 
Time: 8:00 p.m. EST

SoftMouseDB service access will resume as follows:
URL: www.streamcell.com
Date: Saturday August 14, 2010 at 11:00 p.m.
Time: 11:00 p.m. EST

(All times are Eastern Standard Time Toronto, Canada - Please click the individual Time designations to find the corresponding time in your location.)

We will keep you informed via these Iseehear Support Desk Channels:
Email: support@iseehear.com
Notice Board: Located on the left side of the Login page
Support Desk Blog: http://iseehearsupportdesk.blogspot.com/
Support Desk on Twitter: http://twitter.com/IseehearSupport

Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Wednesday, August 4, 2010

New Feature - Now Testing at the Iseehear Early Adopter Community

Notice for the Iseehear Early Adopter Community
 
We have deployed new SoftMouseDB feature to the Iseehear Early Adopter Program site at www.streamcell.net for a limited testing period.
 
Please see your email for update details and for access information.
 
If you have any trouble accessing your account, please contact me.
 
Next Steps:
If you have any feedback as you play around with the new feature, please do not hesitate to contact me at any time. We are interested in hearing any suggestions you might have!

Thank you !
Regards,
Kelly Rodriques,