Iseehear Support Desk:  Trusted and Reliable
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Monday, July 6, 2015

Scheduled Maintenance: Saturday July 11, 2015 from 10pm to 3am EST


Date: Saturday July 11, 2015

Start Time: 10pm EST  (Toronto)  
Finish Time: 3am EST  Sunday July 12, 2015
Application: www.SoftMouse.NET

Purpose: 
  • The Iseehear Support Desk has been made aware that SoftMouse clients using the Firefox browser on MAC computers and Android mobile phones and tablets are unable to connect to https://www.softmouse.net and are instead receiving a "Secure Connection Failed" error message. We will be addressing this issue.
  • We will also be performing regular server maintenance
During the scheduled maintenance, subscribers will not be able to login to their account. Read about Upgrade & Maintenance Procedures

We will update this notice once the maintenance has been completed.


In order to convert Toronto time to your local time, please use this Time Zone Converter – Time Difference Calculator



If you have any questions, please contact the Iseehear Support Desk.