Iseehear Support Desk:  Trusted and Reliable
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Monday, November 22, 2010

NEW Release - SoftMouseDB (version 1.2.5) - Usability Improvements

On Saturday evening November 20 we released an updated Mouse List Filter and the Family List Filter feature to SoftMouseDB Mouse Colony Software version to www.streamcell.com 

Subscribers: Please check your email for details.
 
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Monday, November 8, 2010

NEW Release - SoftMouseDB (version 1.2.4) - Usability Improvements

On Saturday evening November 6 we released a NEW Mouseline Archive feature to SoftMouseDB Mouse Colony Software version to www.streamcell.com  

Purpose of the Mouseline Archive:
  1. The main purpose of this function is to allow you to place into "archive" Mouselines that are no longer in use in your laboratory
  2. An "archived" Mouseline will thus no longer appear in any of the Mouseline drop down lists or Mouseline filter lists
  3. The goal it to reduce the number of mouselines you will need to scroll through when selecting mouselines for new mice / crosses, editing mouselines for mice and family and filtering your Mouse, Family and Cage Lists by Mouseline.

Subscribers: Please check your email for details.
 
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Wednesday, November 3, 2010

SoftMouseDB service has been restored.

Hello Subscribers,
Service to SoftMouseDB at www.streamcell.com has been restored.

SoftMouseDB was temporarily down this morning. Service has been restored.

The issue was at our Internet facility.

We were in contact with our Internet facility technicians and they worked quickly to resolve the issue.

The issue was not specific to the SoftMouseDB software.

We apologize for the disruption to your work schedule.

Please let me know if you encounter any issues.

Thank you for your understanding.
 
Regards, 
 
Kelly Rodriques,
Iseehear Support Desk
Iseehear Network Operations

SoftMouseDB at www.streamcell.com is down.

SoftMouseDB at www.streamcell.com is down.

We are working on restoring service now. We will keep you updated on our progress.

PLEASE SEE YOUR EMAIL FOR DETAILS.


We will keep you informed via these Iseehear Support Desk channels:
Email: support@iseehear.com
Support Desk Blog: http://iseehearsupportdesk.blogspot.com/
Support Desk on Twitter: http://twitter.com/IseehearSupport


We sincerely apologize for the inconvenience.
We will keep you informed.

Regards,
Kelly Rodriques,
Iseehear Support Desk
Iseehear Network Operations