Iseehear Support Desk:  Trusted and Reliable
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Wednesday, January 19, 2011

January 2011 Usability Improvements: SoftMouseDBv1 Mouse Colony Database

Hi SoftMouseDB subscribers,

HAPPY NEW YEAR!!! On behalf of the entire Iseehear SoftMouseDB Mouse Colony Database Software Team.

Notice of completed Usability Improvements for January 2011: 

1. Mouse Filter Box Update (January 1 2011)
2. Wean Date display in Family List (January 1 2011)
3. Allele filter parameter added to Mouse, Family and New Cross Filter Boxes (January 1 2011)
4. Modified the display of the Age of Mice in the Mouse List (January 15 2011)
5. Modified the display of the Litter Info column in the Family List (January 15 2011)
6. Allowed the Phenotype of multiple mice to be edited in the Group Edit function (January 15 2011)
7. Changed the location of the Physical Tag input field in the Edit Family Record for families that have litter (January 15 2011)
 
*New!*
Access SoftMouseDB on your iPad using the Safari Browser
or on a Toshiba Tablet or similar mobile Tablets using your preferred Internet Browser

Subscribers: Please check your email for details related to the Usability Improvements listed above.

Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Friday, December 31, 2010

SoftMouseDB Application Upgrade - Saturday January 1 2011 @ 5pm EST

Hi SoftMouseDB subscribers,

Notice of Usability Improvements: 
1. Mouse Filter Box Update
2. Wean Date display in Family List

Access to SoftMouseDB will be temporarily unavailable for an application upgrade as follows:
Date: Saturday January 1, 2011
Time: 5:00 p.m. to 8:00 p.m. EST

Subscribers: Please check your email for details.
 
(All times are Eastern Standard Time Toronto, Canada - Please click the individual Time designations to find the corresponding time in your location.)

We will keep you informed via these Iseehear Support Desk Channels:
Email: support@iseehear.com
Notice Board: Located on the left side of the Login page
Support Desk Blog: http://iseehearsupportdesk.blogspot.com/
Support Desk on Twitter: http://twitter.com/IseehearSupport

Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Monday, November 22, 2010

NEW Release - SoftMouseDB (version 1.2.5) - Usability Improvements

On Saturday evening November 20 we released an updated Mouse List Filter and the Family List Filter feature to SoftMouseDB Mouse Colony Software version to www.streamcell.com 

Subscribers: Please check your email for details.
 
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Monday, November 8, 2010

NEW Release - SoftMouseDB (version 1.2.4) - Usability Improvements

On Saturday evening November 6 we released a NEW Mouseline Archive feature to SoftMouseDB Mouse Colony Software version to www.streamcell.com  

Purpose of the Mouseline Archive:
  1. The main purpose of this function is to allow you to place into "archive" Mouselines that are no longer in use in your laboratory
  2. An "archived" Mouseline will thus no longer appear in any of the Mouseline drop down lists or Mouseline filter lists
  3. The goal it to reduce the number of mouselines you will need to scroll through when selecting mouselines for new mice / crosses, editing mouselines for mice and family and filtering your Mouse, Family and Cage Lists by Mouseline.

Subscribers: Please check your email for details.
 
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Wednesday, November 3, 2010

SoftMouseDB service has been restored.

Hello Subscribers,
Service to SoftMouseDB at www.streamcell.com has been restored.

SoftMouseDB was temporarily down this morning. Service has been restored.

The issue was at our Internet facility.

We were in contact with our Internet facility technicians and they worked quickly to resolve the issue.

The issue was not specific to the SoftMouseDB software.

We apologize for the disruption to your work schedule.

Please let me know if you encounter any issues.

Thank you for your understanding.
 
Regards, 
 
Kelly Rodriques,
Iseehear Support Desk
Iseehear Network Operations

SoftMouseDB at www.streamcell.com is down.

SoftMouseDB at www.streamcell.com is down.

We are working on restoring service now. We will keep you updated on our progress.

PLEASE SEE YOUR EMAIL FOR DETAILS.


We will keep you informed via these Iseehear Support Desk channels:
Email: support@iseehear.com
Support Desk Blog: http://iseehearsupportdesk.blogspot.com/
Support Desk on Twitter: http://twitter.com/IseehearSupport


We sincerely apologize for the inconvenience.
We will keep you informed.

Regards,
Kelly Rodriques,
Iseehear Support Desk
Iseehear Network Operations

Wednesday, October 20, 2010

NEW Release - SoftMouseDB (version 1.2.1) - Usability Improvements

Last night we released a new SoftMouseDB Mouse Colony Software version (v1.2.1) to www.streamcell.com  

The new updates include: 
1. Gene Filter Parameter to be added to the Family List
2. Mouseline and Gene Lists will be in Alphabetical Order

Subscribers: Please check your email for details.
 
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk