Iseehear Support Desk:  Trusted and Reliable
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Wednesday, October 20, 2010

NEW Release - SoftMouseDB (version 1.2.1) - Usability Improvements

Last night we released a new SoftMouseDB Mouse Colony Software version (v1.2.1) to www.streamcell.com  

The new updates include: 
1. Gene Filter Parameter to be added to the Family List
2. Mouseline and Gene Lists will be in Alphabetical Order

Subscribers: Please check your email for details.
 
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Tuesday, October 19, 2010

SoftMouseDB Application Upgrade - Tuesday October 19 at 10:00 pm

Hi SoftMouseDB subscribers,

Notice of New Release: 
1. Gene Filter Parameter to be added to the Family List 
2. Mouseline and Gene Lists will be in Alphabetical Order

Access to SoftMouseDB will be temporarily unavailable for an application upgrade as follows:
Date: Tuesday Oct 19, 2010 
Time: 10:00 p.m. to 11:00 p.m. EST

Subscribers: Please check your email for details.
 
(All times are Eastern Standard Time Toronto, Canada - Please click the individual Time designations to find the corresponding time in your location.)

We will keep you informed via these Iseehear Support Desk Channels:
Email: support@iseehear.com
Notice Board: Located on the left side of the Login page
Support Desk Blog: http://iseehearsupportdesk.blogspot.com/
Support Desk on Twitter: http://twitter.com/IseehearSupport

Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Monday, October 11, 2010

New Release -- SoftMouseDB Mouse Colony Software Usability Improvements

Hello Subscribers,

We have released a new SoftMouseDB Mouse Colony Software version (v1.2.0) to https://www.streamcell.com over the past weekend.

The new updates include:
1. Updated the login sequence.
2. Updated design.

Subscribers: Please check your email for details.

SoftMouseDB Mouse Colony Software usability improvements:
As you may be aware, we are continuously trying to find new ways to improve the usability of SoftMouseDB. 
That said, thank you very much for your responses to the change to the Login sequence question that I sent out last week.  

I will be sending out another quick question email later this week based on additional feedback that we have been getting. I sincerely appreciate the honest feedback and thoughts that you have been sending me.
 
Regards,
Kelly Rodriques,
Iseehear Support Desk

Monday, October 4, 2010

New Features Released for SoftMouseDB


Notice for SoftMouseDB Subscribers

New Features have been successfully deployed at www.streamcell.com

Subscribers: Please see your email for brief descriptions.

Based on the feedback that we have been receiving from our subscribers, the released updates include
1. Menu Layout Enhancement
2. Two Performance Improvements
3. Two Minor updates to the End Page
Please do not hesitate to let us know your thoughts!
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Friday, September 17, 2010

SoftMouseDB - Application Upgrade - Saturday September 18, 2010 at 8:00 p.m.

Access to SoftMouseDB (www.streamcell.com) will be temporarily unavailable on Saturday September 18, 2010 at 8:00 p.m.

Purpose for the Application Upgrade:
Improve the Move Function
Please see your email for upgrade details

SoftMouseDB service access will be unavailable as follows:
URL: www.streamcell.com
Date: Saturday September 18, 2010 
Time: 8:00 p.m. EST

SoftMouseDB service access will resume as follows:
URL: www.streamcell.com
Date: Saturday September 18, 2010 
Time: 11:00 p.m. EST

(All times are Eastern Standard Time Toronto, Canada - Please click the individual Time designations to find the corresponding time in your location.)

We will keep you informed via these Iseehear Support Desk Channels:
Email: support@iseehear.com
Notice Board: Located on the left side of the Login page
Support Desk Blog: http://iseehearsupportdesk.blogspot.com/
Support Desk on Twitter: http://twitter.com/IseehearSupport

Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Monday, August 23, 2010

Family List Filter Update Released for SoftMouseDB

Notice for SoftMouseDB Subscribers

On Saturday evening August 21 we updated the Family List Filter on SoftMouseDB located at www.streamcell.com

Specifically, you will notice that you can now filter your Family List by multiple Mouselines at one time. 

Subscribers: Please see your email for brief description on:
  • How to use the Family List Filter
 
Please do not hesitate to let us know your thoughts!
 
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk

Monday, August 16, 2010

New Features Released for SoftMouseDB

Notice for SoftMouseDB Subscribers

The Mouse Group Edit function has been successfully deployed at www.streamcell.com

Subscribers: Please see your email for brief descriptions on:
  • How to use the Group Edit function
  • How the "Apply" buttons work
  • A Few Tips to keep in mind

We are very interested in any feedback that you may have regarding the Group Edit function. 
 
Please do not hesitate to let us know your thoughts!
Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk