Iseehear Support Desk:  Trusted and Reliable
ooooo
ooo

Monday, October 8, 2012

SoftMouse DB Mouse Colony Software (v.2.3.1)

We just released a new version of SoftMouse Mouse Colony Management (v.2.3.1) this weekend!
 
Please log into your account and click the "Home" button on the menu for a full listing of the new features. 
This release of SoftMouse Mouse Colony Management Software (v.2.3.1) represents our second upgrade to SoftMouse based on the feedback on priority features that we have received from our subscribers during the summer.

Please continue to provide your mouse colony data management requirements!

You can expect more new features to be released over the coming weeks / months!
If you have any questions or need any assistance at all, please do not hesitate to contact me at anytime.

Thank you so much for your input! 

 If you are new to SoftMouse Mouse Colony Management Software and Database then please register for a FREE TRIAL.


Important: One quick tip!
- You may need to clear your browser's cache if you notice some features are not displaying properly after the new release (e.g. a "Loading" message that will not disappear from the screen when you go to the Mouse List)

- This is caused by significant updates that we may have made in the interface code during the release 

- Click this link which will explain how to clear your cache depending on your browser version: http://www.wikihow.com/Clear-Your-Browser's-Cache

Thank you for your support.
Regards,
Iseehear Support Desk 

Monday, September 24, 2012

Hi SoftMouse users!

We recently released a new version of SoftMouse Mouse Colony Management (v.2.3.0) this weekend!
Please log into your account and click the "Home" button on the menu for a full listing of the new features. 


Important: One quick tip!
- You may need to clear your browser's cache if you notice some features are not displaying properly after the new release (e.g. a "Loading" message that will not disappear from the screen when you go to the Mouse List)
- This is caused by significant updates that we may have made in the interface code during the release 
- Click this link which will explain how to clear your cache depending on your browser version: http://www.wikihow.com/Clear-Your-Browser's-Cache

This
release of SoftMouse Mouse Colony Management Software (v.2.3.0) represents our first upgrade to SoftMouse based on the feedback on priority features that we have received from all of you over the last few weeks.


Please continue to provide your mouse colony data management requirements!
You can expect more new features to be released over the coming weeks / months!

If you have any questions or need any assistance at all, please do not hesitate to contact me at anytime.

Thank you so much for your input! 

 If you are new to SoftMouse Mouse Colony Management Software and Database then please register for a FREE TRIAL.


Thank you for your support.
Regards,
Iseehear Support Desk
 

Tuesday, December 6, 2011

A new version of SoftMouseDB was released this weekend

We released a new version of SoftMouseDB Mouse Colony Management Software Data Base on December 3 2011. 
You can log in take a look at the Home Page for a full list of the newly released features 
(Click the Home Menu after logging in). http://www.softmouse.net

Saturday, October 15, 2011

Important Notice: System Maintenance at www.softmouse.net

Access is temporarily closed at www.softmouse.net for System Maintenance.


Access is AVAILABLE to your account via the Iseehear Research Continuity Environment.
Please see your email for access location and instructions.


If you require assistance, please contact the Iseehear Support Desk at support@iseehear.com


Access will be restored to www.softmouse.net Saturday evening October 15 at 10:00pm EST (Toronto).


We apologize for the inconvenience.


Thank you,
Kelly Rodriques
CEO
Iseehear Inc.

Monday, September 5, 2011

NEW Features Released - SoftMouseDB v 2.0.3

Hello SoftMouseDB Subscribers!

The SoftMouse Development Team is busy adding NEW features based on your requests!

Log into your account and click the "Home" page to read the list of new features that were added over the weekend.  
URL: www.softmouse.net


Please continue to provide your mouse colony data management requirements.

Thank you for your support.
Regards,
Iseehear Support Desk

Monday, August 29, 2011

New Features - SoftMouseDB (ver - 2.0.2)

Hello SoftMouseDB Subscribers!

Your SoftMouseDB account has NEW Features!

Log into your account and click the "Home" page to read the list of new features that were added over the weekend.   
URL: www.softmouse.net 


Thank you for your support.
Regards,
Iseehear Support Desk


SoftMouseDB: Mouse Colony Management Database

Wednesday, August 3, 2011

New Features - SoftMouseDB (ver - 2.0.1)

SoftMouse Mouse Colony Management
Hello SoftMouseDB Subscribers!

I hope that you are all doing well and that everything is going smoothly with your new
SoftMouseDB accounts!

Now that
SoftMouseDB v2 is officially launched, we will now begin our Update Release Cycle (New Features) based on feedback that you are providing to us.


New Features -
SoftMouseDB (version 2.0.1) this weekend.
SoftMouseDB service access will be unavailable as follows:
URL: www.softmouse.net 
Date: Saturday August 6 2011
Time: 8:00 p.m. to 12:00 a.m.  Eastern Standard Time (Toronto)


(All times are Eastern Standard Time Toronto, Canada - Please click the specific time designations to find the corresponding time in your location.)


We will keep you informed via these Iseehear Support Desk Channels:
Email: support@iseehear.com
Support Desk Blog: http://iseehearsupportdesk.blogspot.com/
Support Desk on Twitter: http://twitter.com/IseehearSupport


Thank you for your support

Regards,
Kelly Rodriques,
Iseehear Support Desk
http://www.softmouse.net